GE infuses compliance and governance into every aspect of its business. We are committed to maintaining a world-class compliance culture in every GE business and everywhere we operate around the world. We recognize that our reputation for integrity and compliance is a competitive advantage, and are proud to have been honored as one of Ethisphere’s World’s Most Ethical Companies for 11 straight years (2007–2017), one of only 13 companies out of 124 that have made the list for each year.At the heart of GE’s Integrity & Compliance program is The Spirit & The Letter, a code of conduct and set of policies that cover our integrity commitments on critical subjects and risk areas.
GE’s Integrity & Compliance program focuses on prevention, detection and response. It begins with personal commitments from our leadership and is supported by robust compliance processes. GE leaders personally engage in the active oversight of compliance risk areas and lead by example to create a culture of compliance.
A hallmark of GE’s compliance program is a steadfast commitment to a vibrant, well-publicized and effective “open reporting environment,” in which employees are encouraged to raise integrity concerns and to feel confident that they can do so without fear of retaliation. In today’s environment, GE employees remain the Company’s first and best line of defense in the early detection of potential compliance issues. GE has approximately 620 ombudspersons around the globe to encourage the reporting of concerns without fear of retaliation.
During 2016, more than 4,470 integrity concerns were reported through the open reporting and ombudsperson process (30% anonymously), covering a variety of issues. The reported concerns led directly to 1,173 disciplinary actions as of February 1, 2017.
GE strives to be out in front of significant compliance risks in order to ensure that the Integrity & Compliance program is evolving as new risks emerge. For example, GE has built a Project Management Organization that focuses on compliance risks related to large projects, in response to the acquisition of Alstom’s Power and Grid businesses. GE also continues to focus its efforts on key compliance risk areas through memberships in organizations including the Business Ethics Leadership Alliance and Transparency International, of which GE was a founding member.
With changing workforce demographics and modes of communication, our program requires constant reinvention in order to stay relevant for a global community. Our program priorities include simplification, working horizontally, and utilizing data to further strengthen our compliance program. These three initiatives parallel our key pillars of prevention, detection and response.
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